Please do not call us to get
your user name and/or password. For security reasons, we do not provide
the user name and password to any customer. It must be requested via
email. Follow the instructions below, since there are different methods
to get this information.
You have several options for
obtaining your login information.
1.
Request it
through the Domain Manager
Log on to http://www.KingRegister.com, and
click on the Domain Manager link. There is a "Forgot your
password or account information?" link, where you can enter your user
name or your domain name. The system will automatically email your
username and password to the email that we have on file for your
account.
The username and password will only be emailed to the email address you
used at the time of registration (this email address is the default
email address for the account holder. The email address of any of the
contacts is NOT valid.) If there was a typo or any other error when you
submitted this email address and/or the email address can no longer
receive mail; that cannot be helped. You must move on to Step 2 in this
case.
2. Request it via email
If you have forgotten (or do not
know) the username and/or password for a domain account, you can prove
you are the owner of the domain:
If you have forgotten your username and password, you will be asked to
provide proof of ownership and identity. We will first need a written
request to provide access to the domain. This request MUST contain the
following information- the domain(s) in question, the request for access
to said domain(s), as well as your contact address, preferably email.
Accompany this request with a valid photo ID (passport, driver’s
license, etc.) If the domain is registered to a company, we will need
the signatory page of the articles of incorporation for that company.
All of this information is required for security reasons. If you cannot
provide any or all of this information, you will not be able to get
access to this domain. Please fax all of this information to
949-613-8447 or scan it and email to support@KingRegister.com. Include
your contact information (email and phone), so that we may verify the
information's validity.
